Totum Accords — trade agreement management

01The context

Totum Accords is the B2B mobile app reserved for pharmacists in the Totum group to manage their commercial agreements with pharmaceutical laboratories. It's an internal business tool, not a consumer-facing showcase.

The principle is simple. Each month, a lab can entrust a pharmacy in the network with a commercial campaign in exchange for proof of execution. Before this app, those agreements were handled with standard office tools, with a lot of manual handling and a real risk of missed steps or delays on the pharmacy side.

02The product

Totum Accords brings all of these campaigns into a clean interface designed for quick use behind the counter. The pharmacist sees at a glance what is ongoing, what has been completed, and what is still pending. Proof is added directly from the app, sent in seconds, and tracked in real time — without ever leaving the tool.

Access is controlled: only staff from the Totum network can sign in, with permissions matching their role. This confidentiality requirement drove several technical decisions: tight integration with the group's internal systems, and extra network robustness for field use in areas with limited coverage.

03The outcome

Built natively for both iOS and Android to cover every device in use across the network, the app relies on server-side synchronization that handles multiple pharmacies, multiple partners, and multiple campaigns in parallel, with variable timelines and precise business rules. Delivered as lead mobile developer at Totum, with a particular focus on offline robustness — pharmacists often take their photos in-store without a reliable signal — and on simplicity of use for a non-technical team that above all needs a tool that responds quickly and does not require training.